PROspectives

Warwick Nicholas, CEO “Culture is a popular buzzword these days, but the deeper we go into the idea, the more benefits we see. Keeping up with technology is not just something we have to do; it is part of our...

2020 saw the world’s workforce abruptly sent home from the office. In the Third Party Administrator (TPA) industry, many of these were highly skilled and independent workers; therefore, due to the increased flexibility, reduction in commute times, and more control...

Zachary Osborne, APA, Retirement Plan Specialist “Wow, 2020, where do I start?” exclaims Zach Osborne, Plan Consultant. “If I had to summarize it, I would say we moved from being obsessed with growth and client service to simply gratitude.” This sentiment, from such a...

The beginning of the year is a time when the strategies and plans that were established the prior year are put into action. Collecting census data and issuing 1099s for distributions have been the focus of many TPAs up to this point. These tasks require the use of...

Daniel Liss, CEO Daniel Liss is pushing boundaries. With ten acquisitions under his belt and more in the pipeline, the growth of EGPS is impressive. Acquiring TPA firms and integrating them into your operations is no easy task. “Culture is the most important thing we...

As a Fintech company we are obsessed with data and quantifying our productivity as it drives our products and value to our customers.   However, as the events of 2020 unfolded and "business as normal" became anything but normal, we found that using our tried and...

“I’m sorry, our budget has been frozen.” Sound familiar? “We need to make some cuts.” Had any of those calls? “We are in a holding pattern right now.” You know where this is going.   Sales and Business Development professionals across the country are inundated by...

In the moments after you realize your email has been compromised, you are overcome with a sense of fear, embarrassment, and denial. What have I done? What does this mean for all of my clients’ files? Who should I tell? What can thieves actually do with the data? I...

On Sunday, February 2nd, many of you will be glued to the TV watching the San Francisco 49ers battle the Kansas City Chiefs in Super Bowl 54. Imagine if either team came to Miami with just one string of players. Crazy, right? Someone could get hurt, sick or even just...

Shannon Edwards and Allyson Rentsch, Shannon Edwards founded TriStar Pension Consulting in 1999 with the belief that neither she nor anyone she employed should ever have to sacrifice having a family in order to have a career in the TPA Industry. More than twenty years...

During Annual Administration, firms are faced with their most obvious threat to their cyber security; the census data.   As TPAs, you know that the data that you possess contains all the necessary information desired by hackers to destroy a person’s financial...

Karen Smith and Arasely Valdez Cyber security caught a sleepy industry by surprise. A few years ago, TPAs across the country were scrambling to understand cyber trends and ensure that the way business was always conducted (via email and telephone) was not contributing...